The Simple Snag Group (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

 

1. Information We Collect

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We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number (e.g., when you fill out a contact form)

• Technical Data: IP address, browser type, device information, and how you use our website

• Usage Data: Pages visited, time spent on the site, and other analytics data

 

2. How We Use Your Information

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We may use the information we collect to:

• Respond to your inquiries and provide the services you request

• Send administrative emails, newsletters, and promotional materials (where you have opted in)

• Improve our website, services, and user experience

• Analyze trends and gather statistical information

• Detect and prevent fraudulent activities or other illegal acts

• Comply with applicable laws and regulations

• Personalize your experience on our website

• Process bookings, appointments, or service requests

• Communicate with you about your account or services

• Provide customer support and respond to feedback

• Maintain internal records and administrative purposes

• Monitor and improve the security of our website

• Prevent misuse of our website and enforce our terms of use

• Carry out data analysis to improve our business operations and services

• Facilitate business transfers (e.g., if the business is sold or merged)

• Send important service-related updates (non-marketing communications)

We will only process your personal information where we have a lawful basis to do so, including your consent, performance of a contract, legal obligations, or our legitimate interests.

 

3. Legal Basis for Processing (UK GDPR)

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We process your data under the following lawful bases:

• Your consent (e.g., for marketing emails)

• Performance of a contract (e.g., providing services)

• Legitimate interests (e.g., improving our services)

• Legal obligations

 

4. How We Share Your Data

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We do not sell your personal data to third parties for their marketing purposes. However, we may share your information with trusted providers who assist us in operating our website and conducting our business, such as hosting providers, email service providers, and analytics tools.

We may also share your information with:

• Professional advisers (if necessary)

• Authorities if required by law

• Where we are required to disclose your personal information by law, or in order to protect our rights, property, or safety, or that of others

 

5. Cookies

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Our website may use cookies to enhance your browsing experience. These may include:

• Essential cookies (for site functionality)

• Analytics cookies (to understand how visitors use our site)

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You can control or disable cookies through your browser settings.

 

6. Data Security

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We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse.

 

7. Data Retention

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We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal and accounting requirements.

 

8. Your Rights

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Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

To exercise these rights, contact us at: [Insert Contact Email]

 

9. Third-Party Links

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Our website may contain links to other websites. We are not responsible for their privacy practices.

 

10. Changes to This Policy

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We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

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If you have any questions about this privacy policy, please contact:

The Simple Snag Group
Email: simplesnaggroup@outlook.com
Phone: 07706413100